About International Medical Support Office


In our hospital, we inaugurated the International Medical Support Office in April, 2013 for international patients’ comforts. Also, we have acquired the authorization of JCI and JMIP since 2015 and have been accepting lots of international patients every year. In addition to staff in the International Medical Support Office (English, Chinese, Russian, Spanish, Portuguese, and Guarani), Indonesian/Malay speaking staff also works here so that now we support the international patients by the whole hospital.


We accept those who are traveling around Hokkaido and get sick on their trip, who would like to receive medical treatment or medical check-up in Japan, or who are resident in Japan. We do our best to remove any anxiety of the patients through the conversations and make them feel relaxed for the treatments. Feel free to have some talks with us about the things that you feel anxious for or wonder about through the cultural differences.


For the detail of consultation, click here.
For any other questions, please refer to FAQ or directly contact the International Medical Support Office.

Available Languages / Interpreting Services

At our hospital, in addition to the staff at the International Medical Support Office, we have some in-house language support staff. Also, we provide patients with such as electronic-device-based interpreter service. If you are in need of language support, please ask the staff at the reception when you visit.

Available Languages at the International Medical Support Office

English, Chinese, Russian, Spanish, Portuguese, and Guarani

Available Languages on Electronic-device-based / Over-the-Phone Interpreter Service

Korean, Vietnamese, Nepalese, Thai, Tagalog, Indonesian, Hindi, French, Italian, German, Malay, Burmese, Khmer, etc.


For those who would like to use interpreting service: As available languages vary according to dates and hours, we recommend you to contact us in advance to check if it is available on your preferred visiting date.



Postal code: 065-0033
3-1, Kita 33-jo Higashi 14-chome, Higashi-ku, Sapporo
TEL:+81-11-722-1110 FAX:+81-11-723-5631

International Medical Support Office

Direct Number: +81-11-712-5058(Mon-Fri 8:30-17:00, Sat 8:30-12:30)